Privacy Policy

Last updated: [Jun, 2025]

[Freehand] (“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect
When you interact with our site—such as making a purchase, signing up for emails, or browsing—we may collect:

Your name, email, phone number, and shipping/billing address
Order and payment history (via secure third-party processors)
Website usage data (e.g., IP address, pages visited, device type, cookies)

2. How We Use Your Information
We use your information to:

Process and ship your orders
Provide customer support
Send you updates and marketing messages (with your consent)
Analyze and improve our website

3. Sharing Your Information
We do not sell your personal data. We may share your data only when necessary, such as:

With logistics partners to deliver your order
With payment processors for secure transactions
With marketing platforms (if you opt in)

4. Cookies & Tracking
We use cookies to remember your preferences and improve your shopping experience. You may disable cookies in your browser settings.

5. Data Protection

EN
We apply appropriate technical and organizational safeguards to keep your personal data safe. However, no method of transmission over the Internet is completely secure.

6. Your Rights
Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Request a copy of your data

To exercise your rights, contact us at [info@wearefreehand.com].

7. Legal Basis & Governing Law
We comply with applicable privacy laws, including the Personal Information Protection Law (PIPL) of China and GDPR in relevant jurisdictions.
This policy is governed by the laws of the People’s Republic of China, unless otherwise required by local data protection regulations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date.

9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
[info@wearefreehand.com]